This policy explains how CleanerHub handles information collected through cleanerhub.us, CleanerHub forms, and the CleanerHub mobile application.

Information we collect

When you request or receive a service, we may collect your name, email address, phone number, service address, ZIP code, requested date and time, service type, property or vehicle details, messages, and appointment history. The app may also collect account and device information needed to operate securely.

How we use information

• To review, schedule, confirm, and provide cleaning services.
• To communicate about requests, appointments, support, and service updates.
• To maintain records, prevent misuse, and improve the website, app, and services.
• To comply with legal obligations and protect customers, cleaners, and CleanerHub.

Location information

CleanerHub uses service addresses you provide to arrange cleaning services. If a future app feature requests device location, it will request permission first and explain how that location is used.

Sharing information

CleanerHub may share information with cleaners and service providers only when reasonably needed to fulfill a request, operate communications and hosting, process authorized payments, maintain security, or comply with law. CleanerHub does not sell personal information.

Forms, cookies, and analytics

The website may use cookies and similar technologies for essential functionality, security, performance, and analytics. Form submissions are stored in WordPress and may generate notification emails to CleanerHub.

Data retention

CleanerHub retains information for as long as reasonably necessary to provide services, keep business and transaction records, resolve disputes, maintain security, and meet legal requirements.

Your choices

You may ask to access, correct, or delete personal information, subject to legal and operational retention requirements. You may also manage device permissions and browser cookie settings.

Children

CleanerHub services are not directed to children under 13, and CleanerHub does not knowingly collect their personal information.

Security

CleanerHub uses reasonable administrative and technical safeguards, but no internet or storage system can be guaranteed completely secure.

Changes to this policy

This policy may be updated as CleanerHub’s website, app, services, or legal obligations change. The effective date above identifies the latest version.

Contact

Privacy questions or requests can be submitted through the CleanerHub Support page.